FAQ

Buchanan Pump is a family-led team of experienced professionals dedicated to pumps, systems, and exceptional customer service. Now in its second generation, our leadership and team are passionate about continuous improvement and delivering the best solutions to our customers.

We are a full-service pump company offering solutions from design to installation and beyond. Our expertise includes:

• Selling and sourcing pumps and parts
• Remanufacturing and in-house pump repairs
• Field service, including installation and troubleshooting
• Electrical, control systems, and fabrication
• Custom skid systems, including duplex skids and walkway bridges

If it involves pumps, we handle it

BPS stands for Buchanan Pump Service—but more importantly, it stands for reliability, expertise, and customer-first service.

We stock and distribute 20+ different pump brands and can source nearly any pump or part. While we handle a wide range of applications, we do not work with automotive pumps or heart pumps.

We believe in real, human service. Give us a call, and our team will quickly provide stock availability and pricing information.

Yes! We work with customers to design complete pump systems tailored to their needs. Whether it’s a new installation or an upgrade, we help you find the best solution.

We don’t just repair – we remanufacture pumps. That means:

• Your pump is restored to at least 90% of its original manufacturer’s performance curve
• We back our remanufactured pumps with a 6-month limited warranty
• Every remanufactured pump goes through a rigorous testing process before it leaves our facility

If your pump has life left in it, we’ll make sure it performs like new.

Our team will diagnose your pump’s condition and recommend the most cost-effective and reliable solution – whether that’s a repair, remanufacturing, or a replacement.

Yes! Our field service teams can inspect, maintain, and troubleshoot pumps on-site to prevent failures and maximize efficiency.

Yes! We are on standby for emergency service calls, nights and weekends included. If your system is down, call us—we’ll get you back up and running.

Yes. We have Field Service teams at three of our locations, fully trained and certified to handle:

• Pump installation and troubleshooting
• Electrical work and control systems
• MSHA-certified mining pump services
• Confined space work
• Crane operation for pump removals and installations

If your system needs repair, maintenance, or a full installation, our field service team is ready.

Yes! Our team installs complete pump systems, including:

• Pump and motor setup
• Electrical and control panel integration
• Piping, plumbing, and fabrication
• Skid system installation

We ensure everything runs smoothly from start to finish.

We manufacture duplex skids, walkway bridges, and complete pump skid systems. While we source high-quality components, all assembly, fabrication, and customization happen in-house

Yes! Our team works closely with you to design and build a skid system that meets your exact needs.

Yes! We provide training in person and via webinars, covering topics such as:

• Pump operation and maintenance
• Troubleshooting common issues
• Electrical and control system basics

Contact us to set up a training program that works for your team.

Simple! Give us a call or reach out to discuss your needs. Whether you need a new pump, service, or a custom-built solution, we’ll help you find the right fit.