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FAQ

Most frequent questions and answers

Who is Buchanan Pump?  A team of the best working friends and family connected by a common thread…customer service.  Team BPS is led by the family’s second generation with a defined vision and are passionate to be better every day.

There are 20-different pump brands we stock and are Authorized Distributors for and can source nearly any type of pump/part. We do most everything except automotive pumps and hearts ❤😊.

We are a full service pump company that offers pumping solutions from concept to installation. We design, sell, service, install, repair, and troubleshoot pumps and pump systems.

Yes, we are on standby to answer your emergency calls on nights and weekends.

BPS has Field Service teams at 3 of our locations that are trained and qualified in the world of pumps.  Qualifications and certifications include Electrical, MSHA, Confined Space, and Crane Operators.  These teams are tooled up responsible not only for installation of new systems, but for maintaining and troubleshooting existing systems.   This includes pump, motors, controls, circuitry, plumbing, fabrication, and more.

We are committed to having a human to answer your phone calls. Call now and let us help you.

We don’t repair, we REMANUFACTURE. This means that your pump is guaranteed to run at 90% of the manufacturer’s performance curve. We are so confident in our process that we offer a 6-month limited warranty on reman pumps.

Yes, we offer various types of training, both in person and via webinar. Contact us with your request and we will work to find a training solution that best suits your needs.